About Chave AL
Chave AL is a comprehensive guest registration platform designed specifically for Portuguese Alojamento Local (AL) property owners and managers. We help you stay compliant with Portuguese regulations by automating the SIBA (Sistema de Informação de Boletins de Alojamento) guest registration process.
How It Works
- Add Booking - Create a booking with check-in/check-out dates and guest count.
- Share Links - Send unique registration links to guests via WhatsApp, SMS, or email.
- Guest Fills Data - Guests complete their passport details on a mobile-friendly form.
- Submit SIBA - Once all guests register, submit to Portuguese authorities with one click.
Key Features
- Mobile-Friendly Guest Forms - Guests can easily complete registration on any device. No app download required.
- One-Click SIBA Submission - Submit guest data to SEF with a single click. No manual data entry.
- Automated Reminders - Automatic reminders at 48h, 24h, and check-in day ensure timely completion.
- Multi-Property Management - Manage multiple AL properties from a single dashboard.
- GDPR Compliant - All guest data is encrypted and handled securely.
- Bilingual Support - Full support in English and Portuguese.
Pricing
Base Plan: €49/year per property
Includes SIBA guest registration, mobile forms, automated reminders, and multi-property support.
Start with a 7-day free trial. Cancel anytime.
Optional Add-ons (€15/year each)
- Statistics Dashboard - Occupancy rates, revenue tracking, guest demographics
- Tourist Tax Calculator - Automatic tax calculations and reporting
- Document Vault - Secure storage for property documents with expiry alerts
- Complaints Book - Digital complaints management and resolution tracking
Frequently Asked Questions
- What is SIBA?
- SIBA (Sistema de Informação de Boletins de Alojamento) is the Portuguese system for registering guest information at tourist accommodations. All Alojamento Local properties must submit guest data within 3 working days of check-in.
- Do I need SIBA credentials?
- Yes, you need SIBA credentials from SEF to submit guest registrations. Chave AL uses your existing credentials to submit data securely.
- Is my data secure?
- Yes, all data is encrypted and stored securely. We are fully GDPR compliant and never share your data with third parties.
- Can I manage multiple properties?
- Yes, Chave AL supports multi-property management. Manage all your properties from a single dashboard.
- How do guests fill in their details?
- Guests receive a secure link via WhatsApp or email. They fill in their passport details on a mobile-friendly form before arrival—no app download required.
- What happens during the free trial?
- You get full access to all features for 7 days. You can collect guest data, but SIBA submission requires an active subscription.